Need help? We're here.
We believe connecting your business and systems should be easy. That's why we have support available to answer your questions, any time.
Call Us Toll-Free: (800) 805-1805
Email Us: NeuronSupport@neudesic.com
Visit Neuron∙ESB Online Support:http://neudesic.zendesk.com/home
End-to-End Support
Whether you need help learning how to use Neuron∙ESB or need a hand developing and deploying services, we're here to help. Just contact NeuronInfo@neudesic.com.
Annual Product Support
- Annual, renewable subscriptions which cover support calls, troubleshooting, diagnostics, hot fixes and service packs, and access to new releases within the lifetime of the support subscription for the product which is covered under the support agreement.
- Extended support is available for customers is mission-critical system requirements.
Training
- 1-4 Day Onsite Neuron•ESB Training: Customizable, in-person training for a group of 10 to 50 employees, which will increase their skills while creating team synergy.
- Live, Web-based Neuron Training: Flexible training held at the time of your choice for 10-50 employees.
Consulting Services
- Optimize your Neuron•ESB deployment with help from Neudesic. We'll work with you to ensure Neuron meets your organization's needs and supports your initiatives, while mitigating the risks of deploying a new solution.
We also offer:
- Proof of Concept and Prototyping
- Strategic Staff Augmentation Service
- Performance and Tuning Services
- Migration and Upgrade Services
Contact NeuronInfo@neudesic.com for more information about our support offerings.
Neuron User Group
Got a Question? Check out our user community. Other people might already be talking about something that can help you.